GymStamp Support
Last updated 5 August 2026 — covers GymStamp for iOS
If anything goes wrong, email aiyou5666@gmail.com. We aim to reply within 3 business days.
FAQ
I'm at the gym but the record button won't work
You can record when you are within about 100 metres of a registered gym and the location fix is accurate enough. Gyms are often in steel-framed buildings, basements, or upper floors, where a fix can drift by tens of metres or fail the accuracy check.
- When accuracy falls short, the app waits a few seconds and tries once more on its own. Just wait while it says it is checking the accuracy.
- If it still won't budge, move near a window or the entrance and try again.
- Check that GymStamp is set to "While Using the App" under Settings > Privacy & Security > Location Services.
I went twice in one day. Does the second visit count?
The same gym is not counted again for 4 hours after a record. This keeps double taps — and merely walking past the place — from piling up. After 4 hours, a second visit on the same day records normally.
My gym doesn't show up in the search
Long-press the map to register that spot as your own gym. Use this for a home gym or a small gym that maps don't list. Once registered, the record button works within 100 metres of it.
What do I get for free?
On the free plan you can search nearby until you register one gym, and then record that one gym without any limit on visits. Ads are shown. The one-time purchase removes the ads, lets you register more than one gym, and raises the nearby-search allowance to a monthly cap. There is no subscription.
I purchased but the features are locked / I changed devices
Tap Restore Purchases in the app while signed in with the same Apple Account you bought with. There is nothing more to pay.
I want to switch to a different gym
The free plan records one gym at a time. Unregister the current one first, then register the new gym. Your past records and this month's usage stay as they are.
Where are my records stored?
Visit history, counts, registered gyms, and settings are stored only on your device. Nothing is sent to the developer's servers. See the Privacy Policy.
Can I back up or move my data?
Export your data to a file from within the app, then import it on the new device. Where you keep that file is up to you.
When is my location used?
Only while the app is open and in use. The app never asks for "Always Allow" background tracking, and location access stops when you close it.
Requirements
iPhone running iOS 14 or later. An Android version is in preparation.
Reporting a problem
It helps a lot if you can include:
- your iPhone model and iOS version,
- the app version,
- which screen you were on and what you did.
Contact
Email: aiyou5666@gmail.com
Operator details are on the about page.